VetSkill Level 2 Award in Information, Advice or Guidance

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Qualification Number: 603/1317/1

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Qualification Number: 603/1317/1

Qualification Number: 603/1317/1

This qualification is designed for individuals who aspire for career progression or wish to develop skills in providing information, advice or guidance. This is relevant to many staff working in any environment, including education and training, public sector establishments, careers advice services, voluntary sector organisations and housing associations.

This Level 2 Award offers 15 credits (60 guided learning hours) and takes approximately six months to achieve, with a total qualification time of 150 hours.

On completion of this qualification, the learner will achieve the following units:

  • Introduction to Information, Advice or Guidance

  • Developing Communication Skills when Providing Information, Advice or Guidance

  • Client Choices and Potential Barriers when Providing Information, Advice or Guidance

  • Signposting and Referral in Information, Advice or Guidance

  • Providing Information, Advice or Guidance to Clients


  • Learners undertaking this qualification will be expected to be currently in, or looking to work in, an information, advice or guidance role and in a position to gather the evidence required to deem them competent in all learning outcomes. Learners may be of an employed, voluntary, or non-employed status but must be able to gain real experience to build a portfolio of evidence.

    There are no formal or specific academic or learning entry requirements for learners undertaking this programme. The nature of learning and assessment in this qualification is such that learners will require basic literacy and numeracy skills.

  • The learner will gather evidence to create a portfolio to achieve this qualification. The portfolio can be electronic or paper-based - VetSkill has no preference.


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